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How long has CareGuide been in business?
Where is CareGuide located?
Is CareGuide a publicly traded company?
What kind of services does CareGuide provide?
Who are CareGuide’s customers?
How is CareGuide different from other health/care management companies?
How can my company join the CareGuide provider network?
How can I get more information about CareGuide?
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| Legacy companies Patient Infosystems, Inc. and
Coordinated Care Solutions, Inc. (d/b/a CareGuide) merged on January
25, 2006. Both legacy companies were founded in 1995. |
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| CareGuide has offices in Coral Springs, FL, Indianapolis, IN, Dallas, TX, and Southfield, MI. |
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| Yes. Patient Infosystems, Inc. became a publicly
traded corporation in 1996. As a result of the merger, CareGuide is
now a publicly traded corporation under the symbol PATY.OB. |
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CareGuide is a national disease and healthcare
management company that provides a full range of healthcare management
services to a broad cross-section of the healthcare market.
CareGuide brings our clients a highly specialized infrastructure and
multi-disciplinary clinical care management staff to reduce the overall
costs of care by identifying individuals at risk for hospitalization
and other high cost services, developing care management plans centered
around self-management, and ensuring that the most appropriate services
are utilized. CareGuide’s approach to care management is holistic
in nature, recognizing that factors other than physical maladies contribute
to an individual’s decline. By providing comprehensive medical
and psychosocial care management services for the highest-risk, medically
complex members, CareGuide enables customers to realize lower health
care costs, while optimizing the quality of care and satisfaction
of members.
A fundamental belief of the company is that technology, combined with
a personal touch, is an essential component of providing the most
effective and efficient care management services. To that end, the
company is developing an integrated clinical information technology
platform that it believes will lead to the next generation of care
management services. Today, the company utilizes technology to predict
members at risk for high utilization of medical services, to guide
its disease management, care management, and nurse help line interventions,
and to communicate with members via remote monitoring devices.
CareGuide strives to individualize and tailor every intervention to
the specific needs of the individual. In doing so, our goal is to
minimize unnecessary intrusiveness, maximize efficiency through the
use of technology and reserve the highest intensity care management
services for those individuals who have or are about to have high
medical needs and can benefit from our assistance. We recognize the
need to use different channels to reach and help different members.
Our suite of care management products are marketed under the label
Care Team Connect™ (CTC). Each CTC product is designed to independently
yield value for clients, and additional value can be achieved by combining
Care Team Connect products for an integrated approach which facilitates
timely communication and coordination among patients, providers and
payors. The CTC suite includes analytics and predictive modeling,
continuous care management, disease management, utilization management,
case management, 24/7 nurse help line and maternity management. For
higher need members, CTC offers specialized care management that focuses
on individuals with the most complex needs who are the highest drivers
of healthcare expenditures. Working with network providers and members,
this product provides intensive case management for patients who have
been discharged from a hospital and are using post-acute services
(home care, skilled nursing, etc.). We also have a network of more
than 10,000 field care managers who are able to make home assessments
and provide other on-site services. Our information-based medicine
and state-of-the art, proprietary platform allow us to identify, stratify
and assess member needs and determine the interventions and services
that will realize the greatest value.
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| CareGuide contracts with health plans (HMOs,
PPOs, Medicare Advantage, Medicaid), self-insured employers, third
party administrators, Taft-Hartley Funds, EAP/ Work-Life Companies,
and government entities. Our programs help health benefits payors
reduce their overall healthcare costs while improving quality of care
and outcomes. |
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| CareGuide takes a hands-on approach to our full
spectrum of health and care management solutions, focused on building
meaningful connections across the care continuum. Before implementing
any services, we believe it is imperative to fully understand the
needs of the population and the benefits plan design. This allows
us to create highly effective solutions, tailored to member needs
while seamlessly integrating with existing benefits offerings. Our
signature flexibility, hands-on service and connected care strategy
set us apart. Visit the Products and Services section to learn more
about CareGuide’s ability to improve the well-being of your
members while achieving substantial savings for your business. |
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| All providers undergo a rigorous screening process
that includes extensive applicant profiling to ensure that NCQA and
JCAHO credentialing standards can be met. To join the CareGuide provider
network, please visit the Provider Center for a list of required credentialing
documentation or email providerrelations@careguide.com. |
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| Go to the “Contact”
section of our web site to find contact information for the appropriate
department to address your inquiry, or call us toll-free at (888)
721-9797. |
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